Singapore has some of the fastest home fibre in the world, but tenants still end up without Wi-Fi for two weeks because of one missing wall box or one unclosed account. Here is how to get online by handover day.
Every home broadband plan in Singapore runs on the NetLink Trust fibre network. The provider you choose is the retailer; the physical line is NetLink's. So the first question is not "which provider" but "does this unit have a fibre termination point (TP)?"
The TP is a small white box, usually near the entrance, behind the living room TV point, or in the DB box cupboard. Look for a NetLink Trust or OpenNet label and a fibre port. There may also be an ONT (a small modem with green lights) left by the previous tenant. If the TP exists, activation is fast. If it does not, NetLink has to install one, which needs condo management approval and can take weeks.
Ask during the viewing, not after signing: "Is there a fibre termination point, and has the previous tenant's line been terminated?" A KTA agent checks both before you commit, because a unit with no TP and a landlord who will not approve trunking is a real problem for anyone working from home.
Plans, prices, and promotions change monthly, so this table focuses on what matters to a tenant on a 12 to 24 month lease: contract flexibility, speed of activation, and equipment. Estimates only, not guaranteed, figures may change. Check each provider's current offer before signing.
| Provider | Positioning | Contract options | Tenant notes |
|---|---|---|---|
| Singtel | Largest network, widest bundles (TV, mobile, mesh). | 24 months standard, shorter at a premium. | Fastest technician availability in most condos. Good if you also want a mobile line on one bill. |
| StarHub | Strong TV and entertainment bundles. | 24 months standard, some 12-month plans. | Often includes mesh Wi-Fi in promotions. Check what equipment must be returned. |
| M1 | Competitive pricing, frequent promotions. | 24 months standard, no-contract options at times. | Good value for pure broadband with no TV. Watch the promo end date and the post-promo price. |
| SIMBA (formerly TPG) | Low-cost, no-frills. | No-contract and short plans available. | Popular with tenants on 12-month leases and expats on short assignments. Bring your own router in some plans. |
| MyRepublic | Gamer and power-user focus, flexible terms. | 12 and 24 months, some no-contract. | Straightforward relocation policy. Check installation lead times in your building. |
| ViewQwest, WhizComms, others | Niche and value players. | Varies. | Worth a look for 2Gbps and above at lower prices. Support hours can be narrower. |
Recommendation for most tenants: a 1Gbps plan on a 12-month contract from whichever of the big three has a technician slot on your handover date, plus a two-node mesh system if the unit is over 1,100 sq ft. Confidence: high. Adjust if you work from home with heavy uploads or run a home office with multiple video calls at once.
Give notice at least 30 days before your lease ends, return loaned equipment within the provider's window, and get written confirmation of the final bill. If you are moving within Singapore, ask for a relocation instead of a termination. If you are leaving the country, ask what documentation waives the early termination fee. Leave the ONT in the unit and tell the landlord the line has been terminated, because the next tenant's activation depends on it.
These open in a new tab on the provider's or agency's own website. Links checked September 2026. Plans, fees, and rules change, so always confirm on the official page.
If the unit already has a fibre termination point (TP) and an optical network terminal (ONT), most providers can activate within 3 to 7 working days, sometimes faster. If there is no TP, NetLink needs to run fibre into the unit first, which can add 1 to 3 weeks and requires condo management approval. Check the TP before you sign the tenancy agreement if internet on day one matters to you.
It is a small white wall box, usually near the front door, living room TV point, or inside the DB box cupboard, labelled NetLink Trust or OpenNet, with a fibre port. Older condos may have it inside a riser cabinet. If you cannot find one, ask the landlord or condo management, or check the address on the NetLink Trust website.
Yes. SIMBA, MyRepublic, and several others offer no-contract or 12-month plans, and Singtel, StarHub, and M1 have shorter options at a higher monthly rate. Match the contract to your lease and check whether the early termination fee is waived when you leave Singapore (some providers require proof such as a cancelled work pass).
Usually the ONT belongs to NetLink and stays in the unit. The router and any mesh units are either yours to keep (if bundled into the plan) or loaned equipment you must return. Check the terms when you sign, and keep the box.
Most providers allow a relocation for a fee, subject to a TP at the new address. Relocation is typically cheaper than paying an early termination fee and signing up again.
For a household of two to four with streaming, video calls, and gaming, a 1Gbps plan is more than enough. Wi-Fi coverage matters far more than the headline speed in a condo. Spend the difference on a mesh system for a larger unit rather than a faster plan.
Division Director, ERA Realty Network. CEA R003793E. 25 years in Singapore property, leading Keith Tan Associates (KTA) within HexaGroup. Keith and his team handle leasing, expat relocation, TOP handovers, and resale across Singapore's prime districts, and every KTA tenant gets this setup guide as part of the move-in service.
Tenants: tell me your budget, district, and move-in date and I will shortlist units that fit. Landlords: get a free rental assessment and a tenant-ready handover checklist for your unit.
General information only. Not financial or investment advice. Consult a qualified professional. Provider fees, deposits, and timelines are estimates only, not guaranteed, and may change. Always confirm with the provider.